| Casino | TrustSpin safety score | Trustpilot score | Trustpilot reviews |
|---|---|---|---|
| Gamdom | 9.8/10 | Rating unavailable (guidelines breach) | — |
| BitStarz | 9.8/10 | 4.3/5 | 5,445 |
| Winnerz | 9.5/10 | 3.2/5 | 360 |
| 7Bit Casino | 9.3/10 | 4.2/5 | 2,362 |
| Cloudbet | 9.2/10 | 3.9/5 | 2,675 |
| Winz.io | 9.1/10 | 2.2/5 | 241 |
| Rolletto | 8.8/10 | Profile removed by Trustpilot | — |
| Metaspins | 8.8/10 | 2.4/5 | 140 |
| Vegadream | 8.5/10 | 2.5/5 | 314 |
| Mirax Casino | 8.5/10 | Rating unavailable (guidelines breach) | — |
| Flush | 8.3/10 | 3.4/5 | 112 |
| Velobet | 8.1/10 | 3.1/5 | 829 |
| Cosmobet | 8.0/10 | 2.8/5 | 363 |
| Stake | 7.9/10 | 3.9/5 | 12,341 |
| Amon Casino | 7.7/10 | 2.5/5 | 20 |
| Cashy | 7.4/10 | 3.0/5 | 25 |
| Alexander Casino | 7.3/10 | Profile removed by Trustpilot | — |
| Zizobet | 7.1/10 | 2.8/5 | 121 |
| VibeBet | 6.3/10 | No Trustpilot page found | — |
| Millionz | 6.2/10 | 1.5/5 | 64 |
| Celsius Casino | 3.5/10 | Rating unavailable (guidelines breach) | — |
Key findings
Among the 15 casinos with a Trustpilot rating, the average is 3.0/5 and the median 3.0/5.
Only 2 casinos score 4/5 or more on Trustpilot: BitStarz, 7Bit Casino.
5 casinos have no rating: Trustpilot says the rating is unavailable due to a breach of its guidelines, or it has removed the profile.
The two scores move in the same direction, but not strongly: the correlation is 0.59 on a scale from −1 to 1. A safe casino can have a weak Trustpilot score, and the reverse.
Why the two scores differ
Trustpilot reflects how players feel about their experience: support, speed of withdrawals, bonus disputes. Unhappy players write more often, and casinos can invite happy players to post.
The TrustSpin safety score looks at things players rarely see: the licence and who checks it, withdrawal limits in the terms, unfair clauses and how complaints are resolved.
Sample size matters: Stake has 12,341 reviews, while Amon Casino, Cashy have fewer than 50. A score based on a few dozen reviews can change quickly.
How to use both
Start with safety: licence, withdrawal limits and wagering. Then read recent Trustpilot reviews about withdrawals and verification, not just the star rating.
A missing or removed Trustpilot profile is a warning sign worth checking before you deposit.
Method and sources
Trustpilot scores and review counts read on each casino’s public Trustpilot page on 5 November 2026. TrustSpin safety scores from our ranking on the same day. Correlation: Pearson coefficient on the 15 casinos with both scores. 18+ · Play responsibly.
FAQ
Is Trustpilot reliable for online casinos?
It is useful for spotting service and withdrawal problems, but Trustpilot does not verify every review and casinos can invite reviews. Use it alongside licence and terms checks.
Which casinos have the best Trustpilot rating?
In our comparison on 5 November 2026: BitStarz, 7Bit Casino scored 4/5 or more.
Why do some casinos have no Trustpilot rating?
Trustpilot can make a rating unavailable or remove a profile when a business breaches its guidelines. We list these cases in the table.
More comparisons
Strategy and maths reduce the house edge, but never remove it. 18+, play responsibly.